At LSG Industrial, we aim to provide quick and safe delivery with low-cost charges to our customers. To come up with this, we ensure that ordered products are enclosed in quality packaging combined with reliable courier and logistic partners for easy and hassle-free shipping process.
We issue tracking number upon shipment so you can freely check the shipping status using your account on the website. In addition, LSG Industrial includes stages on the orders placed visibly on the order page (Shipped, In Transit, and Delivered). Delivery date posted on the products or orders on the website is estimated. The actual delivery date will still be based on location and product availability.
LSG is not responsible for any delay in local and international delivery by its courier, we only ensure to hand over the goods within 6-8 days after the order is placed and paid for local orders. Shipment of all the ordered items will be based on the customer’s primary address which is requested upon registration or; a preferred alternate address can be entered before checking out.
LSG is not liable for any damages incurred to the items while in transit to the buyer. Though we strive to deliver all your orders together, this may not always be possible due to product availability but we can do combine shipment for two or more orders. We require a signature upon receiving the package. If you think you are not at home during that day, you can allow us to deliver it the nearest location of our couriers.
LSG is offering international shipping that covers most countries in the world. The customer is required to pay any tax, duties and other additional charges imposed by their country. Therefore, it is best to check your local taxes and duties before purchasing. For US Military, orders can be shipped to APO/FPO address which is done through the US Postal Service and could take up to 15 days or more.
If you have any question, you can call us at (+6345) 649-8150 email: firstname.lastname@example.org